Every Place Has a Story

The Missing Elevator Operators of Vancouver

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It was common in the 1970s to get in an elevator with an operator at buildings such as Woodwards and the Bay. Where did they go?

Elevator operators
Operators in the Marine Buildings. CVA 677-915, ca.1972
By Angus McIntyre

“Going up, she said,” is the opening line in the 1970’s pop song Heaven on the 7th Floor about a tryst between a female elevator operator and a male passenger. At that time, you could ride on some 40 elevators in Vancouver that were operated by men and women. Vancouver City Hall, the Hotel Vancouver and all the department stores had elevator operators in the early 1970s. Most large American cities had already automated most of their lifts, but Vancouver did not start in earnest until later.

Elevator operators in Vancouver
The last day of manually operated elevators for Woodwards. Angus McIntyre photo, January 4, 1975
The History:

My interest in both horizontal and vertical movement of people started at an early age, and I was always fascinated with electric streetcars and trolleybuses. We lived in Windsor, Ontario, in the 1950s, and visits to Hudson’s, Detroit’s huge department store, were always a treat. There were dozens of elevators, all run by uniformed staff with white gloves, with a senior operator known as a “Starter” to keep things moving. In 1958 our family moved to Geelong, a city near Melbourne, Australia. One of the department stores had a manual elevator, and I became friends with the operator. I was in grade 7, and would sometimes visit after school. She showed me the mechanics of the lift, and how it all worked.

Vancouver's elevator operators
Eaton’s at Hastings and Richards Streets. Angus McIntyre photo early 1970s
Elevator operators of Vancouver:

Our family moved to Vancouver in 1965, and soon I found many buildings with elevator operators. Woodward’s on Hastings Street had a set of manual elevators in the centre of the store. The Starter stood at an information booth on the main concourse near the lifts, and she had a set of castanets. When she saw that a car was full, she would signal the operator with a “clack-clack”, the gate would slide across and the doors would close. The sound could be heard above the busiest crowds on $1.49 Day. Since there were windows in the doors, you could see all the people inside as the car ascended.

Vancouver Elevator operators
BC Electric Building, 425 Carrall Street. Angus McIntyre photo, early 1970s

The old B.C. Electric Building on Carrall Street had elevators that ran on 600 volts Direct Current, sourced from the trolleybus system. About a dozen downtown buildings were wired into the trolley system, so if there were a trolley power failure people would be stuck in the elevators. The last building to use such power was the Sylvia Hotel, converted in the 1980s.

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Woodward’s. Angus McIntyre photo, early 1970s

There may be a few isolated manual elevators in Vancouver now, most likely for freight rather than people. New high-rise buildings often have the exterior construction elevator manually operated. A large downtown bank still requires an operator to take you to the safety deposit vault.

Vancouver's elevator operators
The Bay, Georgia and Granville. Angus McIntyre photo, early 1970s

If you want to see a large building with elevator operators today, you can visit Seattle’s iconic Smith Tower.

Vancouver Elevator operators
Eatons at Hastings and Richards Streets. Angus McIntyre photo, Early 1970s

© All rights reserved. Unless otherwise indicated, all blog content copyright Eve Lazarus.

West Coast Modern on Display

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Pratt family, 1960. Selwyn Pullan photo
Pratt family, 1960. Selwyn Pullan photo

There is a chapter on West Coast Modern Artists and Architects in Sensational Vancouver.

If you love West Coast modern like I do, check out the art and architecture exhibit at the West Vancouver Museum this summer.

Work from all the greats is there—Fred Hollingsworth, Arthur Erickson, B.C. Binning, Ned Pratt, Ron Thom, Gordon Smith, Len Norris, Jack Shadbolt, Bill Reid and Zoltan Kiss and documented by photographers Selwyn Pullan and John Fulker.

West Vancouver Museum
Zolton Kiss, architect and artist. Eve Lazarus photo, 2015

I had spent time in the houses of Barry Downs, Ned Pratt and Selwyn Pullan while writing Sensational Vancouver and it was great to see their work highlighted. I didn’t know that Hollingsworth and Pratt designed furniture, Kiss made pottery, or that cartoonist Len Norris was originally an architectural draftsman.

Len Norris, 1955. Reproduced from the original
Len Norris, 1955. Reproduced from the original

Ned Pratt of Thompson Berwick Pratt, may be the most important architect to come out of Vancouver. He hired and mentored some of the most influential architects of the time—Erickson, Thom, Downs, Hollingsworth all cut their teeth at TBP.

Pratt’s crowning achievement was winning the commission to design the B.C. Electric building on Burrard Street—a game changer in the early 1950s.

Fred Herzog photo of B.C. Electric building in 1959
Fred Herzog photo of B.C. Electric building in 1959

Pratt built his own home on an acre lot in the British Properties in the ‘50s.

When Peter Pratt, also an architect, took over the house after his father’s death, it had started to leak and rot. “I don’t know how many times I heard ‘it’s a tear down Pratt you can’t save it’,” he said in Sensational Vancouver. “This is our home, it’s not so much an asset, it’s our home. It has a sense of place.”

Peter Pratt in front of the mural designed by Ned Pratt and Ron Thom made from paper, coloured dyes and fibreglass. Eve Lazarus photo, 2015
Peter Pratt in front of the mural designed by Ned Pratt and Ron Thom made from paper, coloured dyes and fibreglass. Eve Lazarus photo, 2015

Peter not only saved much of the family home, he built his own post-and-beam home right next door.

Hollingsworth just died a few months ago at age 98. His wife Phyllis still lives in the North Vancouver house he designed in1946.

Barry Downs, who was recently awarded the Order of Canada, still lives with his wife Mary in the gorgeous West Vancouver house he designed for them in 1979.

Eve Lazarus and Barry Downs. Tom Carter photo, 2015
Eve Lazarus and Barry Downs. Tom Carter photo, 2015

A huge Gordon Smith painting hangs in the dining room. The artist is a good friend of the Downs’ and lives nearby in a house designed by Arthur Erickson.

Ironically, Erickson, who was probably the most famous of all, chose not to design his own house, but bought a large corner lot with a small cottage and a garage in Point Grey out of which he created a 900-square-foot home, and lived there for 52 years.

Arthur Erickson. Selwyn Pullan photo, 1972
Arthur Erickson. Selwyn Pullan photo, 1972

The West Vancouver Museum is at 680-17th Street in West Vancouver. It’s located inside the Gertrude Lawson House, a 1940 stone house built in the Colonial Revival Style.